Every sale and service in during or prospectively business connection is at the bottom of our general terms and conditions below – even if we don’t advise on it explicitly in particular cases. Differing rules and regulations of the purchaser just then have validity, if we agree in written form. Verbal agreements only come into effect after confirmation in written form. Placing of order is deemed to be a legal acceptance of these conditions. Should several conditions be futile or become futile, remaining conditions keep unaffected thereof.
Figures and descriptions on our website – www.petrickgmbh.de – and in our catalogs, as well as dimensions and weights, are provided to the best of our ability. However, in the interest of technical advancement, these specifications are non-binding. Advice provided by our company’s staff or through technical data sheets is given to the best of their knowledge and belief.
Any items, not listed in our charts, can be delivered by us as a matter of course. Feel free to contact us and wait for our quotation.
You receive a 12-month warranty on all items purchased from us, with the exception of radiation protection housings. For products (X-ray tubes) that have a limited lifespan due to physical factors, the warranty is also 12 months, provided that the operating conditions specified in the documentation (data sheets or final tests) have been adhered to. The warranty for radiation protection housings is 24 months.
Excepted of warranty is abrasion and attrition, which was effected by usually handling of the item. For disadvantages, which have been effected by improperly handling or intervention of third, no replacement will be delivered even within the warranty period. Collateral and subsequent damages are excluded of liability. From there, warranty even does not cover damages resulted of breakdown or insufficient operation of the item (loss of earnings, wastage etc.), inasmuch as those damages were not effected by gross carelessness of the manufacturer.
We bill prices, which are valid at the day of contract conclusion – and that in Euro – unless otherwise noted, plus the respectively current value-added tax charge. The prices are quoted ex works, unless other conditions are agreed. Possibly price alterations due to price increases by suppliers of basic material or on the basis of changes in manufacturing processes will be published before next delivery. In the case of purpose-built items we reserve an adequate price surcharge as well as an adequate variance concerning the agreed delivery quantity.
Orders only become binding after written confirmation from us.
Our delivery times are approximated, unless a binding delivery date is agreed in written form. Part-deliveries are in discretion of ourselves and only are made after previous written acceptance by the customer. Delivery happens on account and risk of the purchaser. Delivery time statements are given in all conscience.
Unless otherwise agreed, shipping costs are borne by the customer. For new customers, shipping is carried out via prepayment by bank transfer. As the supplier, we reserve the right to exclude certain payment methods on a case-by-case basis or to deliver only against prepayment. Known customers also have the option of being supplied on an open account basis. Shipping costs are calculated separately for each delivery. Items are shipped via a carrier of our choice unless the customer specifies a preferred carrier. Special shipping methods (e.g., express delivery) will be invoiced separately.
Each delivery is accompanied by a delivery note – including declaration about content, quantity and complete order identification. Items will be packaged in such a way, that damages in transit may be avoided. Only packages will be used, which serve the purpose of its appointment.
Each shipment is secured by a transit insurance, which adjusts possibly transit damages. The insurance charges are for the customers account.
Auditable invoices under specification of complete order identification will be forwarded to customer’s address of account. Executed payments will be deducted visibly. Our invoices are payable within 15 days net.
If payment date is passed over, we reserve to bill default interest about 2% above bank rate of the Deutsche Bundesbank. Each reminder is generally debited with 6,00 Euro reminder charges. Offsetting counterclaims, assertion of reservation rights or refusal of payment are not allowed.
Should arise a complaint in spite of all attention, so obviously defects have to be reported promptly, but at the latest within 14 days after receipt of the goods. Latent defects have to be reported promptly after its detection, otherwise the complaint will be disclaimed. Before returning the goods, it is obligatory to obtain our approval.
If goods show defects, which already existed at the point of transfer of perils, we will pay damages for this goods. For supplementary performance we require an adequate period of time. If supplementary performance fails, customer is authorized to cancel the purchase or contract.
Quality evaluation is based on product’s technical data sheet and its final test data sheet. If the customer identifies deviations, defects, or failures, they must report these to the supplier in writing, providing an exact description of the issue. The supplier will decide whether the item should be returned. In case of desired reshipment, customer has to bear freight charges for reshipment to the full extend. Even after receipt of the returned goods and following complaint evaluation by supplier within 14 days, supplier decides about complaint’s approval.
Complaint approval:
If complaint is approved, customer gets replacement or credit.
For X-ray emitters the following applies:
X-ray tubes, integrated in X-ray tube assemblies, have a minimum lifetime of 12 months. If a tube fails premature, although the operating conditions have been complied, each month, from month of complaint until month of the warranty validity end, is granted with 1/12 purchase price of the X-ray tube.
The supplier is responsible for charges of the X-ray tube exchange. The customer is only responsible for charges of the new X-ray tube. Basis of calculation is the current price list. The warranty period starts anew by the date of delivery. Subsequent shipping charges are paid by the supplier.
Complaint rejection:
If complaint is rejected, customer will be informed about reject reasons in written form. If wished by customer, goods can be reshipped to customer on his own financial risk.
We reserve the title to all items of us, which are in the possession of the customer.
The goods may only be sold in the ordinary and proper course of business, and only if claims from resale have not been previously assigned to third parties. The claims to which the customer is entitled from the resale of the goods are deemed to be assigned to us upon the conclusion of the purchase agreement, including in cases where our goods are combined with or processed together with other items. In this case, the assigned claims serve as security for us only up to the value of the respective reserved goods sold. We will not collect the assigned claims as long as the customer fulfills their payment obligations. However, the customer is obligated to provide us with the third-party debtors upon request and to notify them of the assignment. He is entitled to collect the claims himself until we instruct him otherwise. He must immediately transfer to us any amounts he has collected, to the extent that our claims are due.
If our goods are processed or mixed with items not belonging to us, we shall acquire co-ownership of the new item in proportion of the value (purchase price plus VAT) of the item to the other processed or mixed items at the time of the processing or mixing.
In the event of a breach of obligation by the customer, particularly in cases of payment default, we are entitled to withdraw from the contract and reclaim the goods; the customer is obligated to return them. The reclamation or assertion of retention of title does not require our withdrawal from the contract; such action or the seizure of goods under retention of title by us does not constitute a withdrawal from the contract unless expressly stated otherwise by us.
We guarantee that no third-party rights (e.g., retention of title, liens) exist and indemnify the customer against any third-party claims in this regard.
Both parties agree in saving personal data, which are necessary for the business relations.
For all business relations und the whole privity of contract, the law of Germany is executed.
Unless otherwise agreed, place of fulfilment for the delivery is the receiving address, labelled on order. Place of fulfilment for the payment is our business location.
Jurisdiction for all claims outgoing from business relations, including draft- and cheque-receivables is Bad Blankenburg. For possibly subsequent dispute we declare Saalfeld/Rudolstadt as local court having jurisdiction.
Status: March 6, 2024
